Head office Chaussée de haecht 200, 1030 Brussels ;
Phone number +32487102252; E-mail address;
RCS (or Répertoire des métiers) of n°BE ;
Intra-community VAT n°;
The person in charge of the publication is Fetouaki Naaman;

Terms and conditions of sale for products sold on Digital Growth

Last update date 01/11/2021

Article 1 - Purpose

The present conditions govern the sales by the company TLB Chaussée de haecht 200 1030 Brussels of online services.

Article 2 - Prices

The prices of our products are indicated in euros, inclusive of all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and exclusive of processing and shipping costs.

In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company. TLB. They will be at your charge and are your responsibility, both in terms of declarations and payments to the authorities and competent bodies in your country. We advise you to inquire about these aspects with your local authorities.

All orders, whatever their origin, are payable in Euros.

The company TLB reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in force at the time of the validation of the order and subject to availability.

The products remain the property of the company TLB until the price has been paid in full.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products passes to you.

Article 3 - Orders

You can place an order:

On the Internet:

Contractual information is presented in French and will be confirmed at the latest when your order is validated.

The company TLB reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 - Validation of your order

Any order on the website implies acceptance of these General Terms and Conditions. Confirmation of an order implies full acceptance of these terms and conditions, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction.

You declare that you are fully aware of this.

The confirmation of the order will be worth signature and acceptance of the operations carried out.

A summary of your order information and these General Terms and Conditions will be sent to you in PDF format via your order confirmation e-mail address.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

Payment for your purchases is made by credit card using Stripe's secure system.

The card is debited only when the order is shipped. In the case of split deliveries, only the products shipped are debited.

Article 6 - Withdrawal

In accordance with the provisions of article L.121-21 of the French Consumer Code, you have a cooling-off period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your decision or pay any penalty.

Returns must be in their original condition and complete (packaging, accessories, instructions). In this case, you are liable. Any damage suffered by the product on this occasion may defeat the right of withdrawal.

The return shipping costs are at your expense.

In the event of exercising the right of withdrawal, the company TLB will proceed to the reimbursement of the sums paid, within 14 days following the notification of your request and via the same means of payment as the one used during the order.


In accordance with the provisions of article L.121-21-8 of the French Consumer Code, the right of withdrawal does not apply to :

The supply of services fully executed before the end of the withdrawal period and whose execution has begun after prior express agreement by the consumer and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and which may occur during the withdrawal period.
The supply of goods made to the specifications of the consumer or clearly personalized.
The supply of goods that are likely to deteriorate or expire rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after delivery and by their nature, are inseparably mixed with other items;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader.
The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications.
Transactions concluded at a public auction.
The supply of digital content not provided on a tangible medium, the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
Article 7- Availability

Our products are offered as long as they are visible on the site. and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.
If a product is unavailable after you have placed your order, we will inform you by e-mail. Your order will be automatically cancelled and no bank debit will be made.

In addition, the website is not intended to sell its products in large quantities. Therefore the company TLB reserves the right to refuse orders for identical items.


Article 8 - Delivery

Products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page.

In the event of a delay in shipment, an e-mail will be sent to you to inform you of any consequences for the delivery time indicated.

In accordance with legal provisions, in the event of late delivery, you have the right to cancel the order in accordance with the terms and conditions set out in article L 138-2 of the French Consumer Code. If, in the meantime, you receive the product, we will reimburse you for it and the delivery costs in accordance with article L 138-3 of the French Consumer Code.

In case of deliveries by a carrier, the company TLB cannot be held responsible for any delay in delivery due exclusively to the client's unavailability after several proposed appointments.

Article 9 - Warranty

All our products are covered by the legal guarantee of conformity and the guarantee against hidden defects, as stipulated in articles 1641 et seq. of the French Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or reimbursed.

All claims, requests for exchange or refund must be made by mail within 30 days of delivery.

Products must be returned to us in the condition in which you received them, with all components (accessories, packaging, instructions, etc.). Shipping costs will be reimbursed on the basis of the invoiced rate, and return shipping costs will be reimbursed upon presentation of receipts.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered are in conformity with the French legislation in force. The responsibility of the company TLB shall not be held liable in the event of failure to comply with the legislation of the country to which the product is delivered. It is your responsibility to check with local authorities about the possibility of importing or using the products or services you intend to order.

In addition, the company TLB cannot be held responsible for damage resulting from misuse of the product purchased.

Finally the responsibility of the company TLB cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

Article 11 - Applicable law in case of disputes

The language of this contract is French. The present conditions of sale are subject to French law. In case of dispute, the French courts will have exclusive jurisdiction.

Article 12 - Intellectual Property

All elements of the site are and remain the exclusive intellectual property of the company TLB. No one is authorized to reproduce, exploit, rebroadcast or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written consent of the company. TLB.

Article 13 - Personal data

The company TLB reserves the right to collect nominative information and personal data concerning you. This information is required to process your order and to improve the services and information we send you.

It may also be transmitted to companies that contribute to this relationship, such as those in charge of executing services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes in order to comply with legal and regulatory obligations.

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and object to personal information and data concerning you, directly on the website.

Article 14 - Archiving Evidence

The company TLB will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code.

The computerized records of the company TLB will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.